Great scanner, but..., January 22, 2007
The Epson V750 is a great scanner. We bought it for film and slide scanning and have not been disappointed in its performance. It's fast, has fantastic resolution (rivaling much more expensive film scanners) and will do multiple slides or negative strips. The "but" refers to the included software. The Epson scanning software is quite good, but ...read full review
The Epson V750 is a great scanner. We bought it for film and slide scanning and have not been disappointed in its performance. It's fast, has fantastic resolution (rivaling much more expensive film scanners) and will do multiple slides or negative strips. The "but" refers to the included software. The Epson scanning software is quite good, but I had hoped to be able to use the SilverFast package, which was supposed to be a full software package. Unfortunately, it's a "crippled" application, lacking the ability to convert multiple slides in a single scan into individual pictures (which the full application CAN do). This was a major disappointment. So, hardware great, software not so much. minimize
didn't work, HORRIBLE customer service, October 2, 2008
I am a big fan of Epson's printers. But this scanner has been a nightmare. I bought it in June of 2008, and started scanning my vast archive of negatives. I soon noticed that there were color bands showing up on the right side of my images, detrimental to more subtle images with washes of cloudy sky, etc.
I called Epson, and...read full review
I am a big fan of Epson's printers. But this scanner has been a nightmare. I bought it in June of 2008, and started scanning my vast archive of negatives. I soon noticed that there were color bands showing up on the right side of my images, detrimental to more subtle images with washes of cloudy sky, etc.
I called Epson, and they referred me to a service center. so I drove the 45 minutes and dropped it off. They spent a month replacing part after part, and then couldn't test the scanner to see if it worked or not, and wanted me to drive up there and give them some negatives to test. Don't you think a service center should be able to test a scanner? Wow.
So I call customer service and tell them that I am not willing to spend another afternoon and gas money to deal with their faulty scanner. Meanwhile, I had paid 700 dollars and hadn't gotten a single good scan in the 2 months I owned it.
Epson wouldn't give me a refund, and told me that I had to drive all the way over to the service center, pick it up, and ship it to them myself for a replacement to be sent to me. I begged for them to have the service center deal with it, and told her over and over again that it was unfair to make me spend more money and put more time into getting a scanner that worked. But they wouldn't have it. So I was finally able to take a day off work and instead of using it for something positive in my life, I drove all the way up to Oakland (I was no longer living in the city, but further south, but epson didn't seem to care how long it was going to take me to drive there, it was evidently my problem)
When I get the scanner home, I notice that the repair center didn't lock the laser into place, so the whole car ride, it was unlocked. Strike one.
Then I made some scans, and the same exact problem was still there. 3 months after investing 700 dollars into this scanner, and still not a single decent scan. I began to wonder what it takes to get a functional scanner from Epson.
So I called customer service back, (and each time i called them, i had to take time off and spend an hour on the phone waiting on hold, explaining the whole situation again, etc) and they said I needed to speak with the same person I talked to before, so they had me leave a message. No call back. A week later, I call them again, she's not here, another message, no call back. Now I have moved on to other projects, I am living in a different state, and I don't have time to deal with them. I call back about 3 weeks later, she's finally there!
She says that the service center should have given me a replacement and I didn't need to pick it up and ship it to Epson myself! After making me drive all the way up to the service center and saying that I needed to ship it to Epson directly (she told me this about 20 times on the phone, because I repated over and over that I thought it was disrespectful and rediculous). And they still won't give me a refund, and 5 months later, I still have not gotten a good scan.
Meanwhile, I have paid for gas, taken hours off work, paid for rental time and shops to scan negatives for me when I already paid for my own scanner.
EPSON HAS NO RESPECT FOR THEIR CUSTOMERS TIME. IS THIS WHAT IT TAKES TO GET A GOOD SCANNER FROM EPSON? AGAIN, I LOVE THEIR PRINTERS, BUT I WILL NEVER BUY ANOTHER EPSON PRODUCT. I have lost at least twice the cost of the scanner in the time and money I have spent trying to get it fixed, and having to go elsewhere for scanning services. minimize
Only if you want the best., November 4, 2006
The scanner is GREAT! It's only for people who want the best without spending thousands on a drum scanner. The software is a little tricky at first but there are "how to" videos for each step. It only took a little time to figure it out. I recommend this to anyone who is looking for the best and has some computer knowledge. You will also need a...read full review
The scanner is GREAT! It's only for people who want the best without spending thousands on a drum scanner. The software is a little tricky at first but there are "how to" videos for each step. It only took a little time to figure it out. I recommend this to anyone who is looking for the best and has some computer knowledge. You will also need a computer that is up to date because the software uses a lot of memory (RAM).
Be sure to warm up the scanner 30 minutes prior to use. Also calibrate your monitor, scanner, and printer with the software provided before you get started.
Our family wanted to transfer all the slides, negatives, positives, and such to a digital format. So far it has done a great job. minimize
Excellent Multi-format Scanner, November 29, 2006
I've first heard about this Epson scanner about 8 months ago and was very interested in its 6400 dpi scanning resolution capability. With that kind of resolution you can get decent prints from even Super 8 movie film. Check out the very thorough review of the V750 at the Photo-i.co.uk website.
After just a week of having this scanner now,...read full review
I've first heard about this Epson scanner about 8 months ago and was very interested in its 6400 dpi scanning resolution capability. With that kind of resolution you can get decent prints from even Super 8 movie film. Check out the very thorough review of the V750 at the Photo-i.co.uk website.
After just a week of having this scanner now, I'm impressed with the very good film (slides and negatives) scans it produces. As noted in the above listed review though, the film holders are rather flimsy. For odd sized film, you basically just lay the film flat on the glass. This supposedly can produce ring type artifacts; but I haven't noticed any.
The User's Guide on the included CD isn't all that self-explanatory. For the price of this scanner, it would seem that Epson could at least provide a paper User's Guide that could be more detailed.
I haven't tried any of the included software yet. The scanner works fine as is.
Other than the cheap film holders and User's Guide, I'm very satisfied with it. This is a scanner that is competitive with much more expensive dedicated film scanners and can scan a wide assortment of film formats as well as just regular flat paper scans.
minimize
Pricey But Worth Every Penny..., October 4, 2006
If you are serious about getting high-quality scans from 35mm transparencies, as well as larger formats, this is your scanner. I am in the process of scanning hundreds of old slides of India and am bowled over by the quality of the images, even before tweaking them in Photoshop CS2. The V750-M Pro is worth every penny of its purchase price. I...read full review
If you are serious about getting high-quality scans from 35mm transparencies, as well as larger formats, this is your scanner. I am in the process of scanning hundreds of old slides of India and am bowled over by the quality of the images, even before tweaking them in Photoshop CS2. The V750-M Pro is worth every penny of its purchase price. I intended to buy the Epson Perfection 4990, but its lack of availability forced me into buying the V750, which I am very glad I did, after having a bad experience with a high-end MicroTek scanner. minimize
(31 total reviews)