Frequently Asked Questions (FAQ)
What is Bestcovery?
Other sites rate products. Why is Bestcovery different?
Best is subjective -- how does Bestcovery determine the best?
What are the runner-ups?
What is popularity?
Who are the people behind Bestcovery?
Who are the Bestcovery experts?
How can I become a Bestcovery expert?
How do I know Bestcovery's picks are impartial and correct?
How can I suggest a new product or service for you to cover? Or a whole new category?
How are your best picks updated?
Can you contact me when there's a new best pick in a category I'm interested in?
I disagree with one of your Bestcovery best picks. How can I tell you what's better and why?
Do you sell the products and services that you cover?
My company produces a product or service that you included as a best pick. May I advertise this?
I am selling or writing about something that was selected as a Bestcovery Top Pick. May I highlight this on another site or in print?
What is the “Manufacturer Description”?
How can I tell you about a user comment on your site that's wrong or inappropriate?
I'm having a problem with a product or service I purchased that was listed as a Bestcovery best. Can you help solve this?
Why should I register as a Bestcovery user? What are the benefits?
This FAQ is for general informational purposes only. It does not replace or amend the Terms of Use nor Privacy Policy for the site, both of which govern over the use of the site and how the site works. We encourage you to read the Terms of Use and the Privacy Policy carefully.
What is Bestcovery?
Bestcovery (Best + Discovery) is the fastest, easiest, most accurate way to find the best of everything. Bestcovery eliminates the guesswork in choosing the right product or service, saves you time, and is free to use. We help you discover the best products and services for a wide range of categories all at one convenient site. Our trusted experts cut through the clutter to identify the best products and services for your particular needs, so you don't have to spend long hours researching.
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Other sites rate products. Why is Bestcovery different?
Other sites make it difficult and time-consuming to learn which products and services are best. They often force you to plod through dozens of reviews and articles, many of which present conflicting or outdated recommendations. Many of these sites cover limited numbers of products and services. We're different:
• Bestcovery is specific. We identify the best products and services for your particular needs and understand that one size doesn't fit all -- a product may be the best for one person or application but not for another.
• Bestcovery is fast and easy. We respect your time and make it incredibly simple to find the best products or services for you.
• Bestcovery is reliable. We screen and select our experts to make sure they are among the most knowledgeable, passionate, and experienced gurus in their respective areas.
• Bestcovery is impartial. We're not swayed by advertisers, and we rely on our community of experts, enthusiasts, and users to ensure that the best picks remain unbiased and truly represent what’s best in the current marketplace.
• Bestcovery is timely. We stay current with all new products and services in our many categories, and continuously check to see if there's a new best pick that's better than our current selection.
• Bestcovery is comprehensive. Our goal is to help you find the best of everything in every product and service category.
• Bestcovery is accurate. We have rigorous standards for our experts, and use proprietary systems to be sure that our best pick really is the best.
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Best is subjective --how does Bestcovery determine the best?
Deciding the best is indeed subjective. But the best people qualified to do this are top experts that are very knowledgeable and experienced, extensively research the products and services they cover, and remain impartial. Additionally, our experts provide other top picks to give you additional choices if you need them. We encourage the Bestcovery community to let us know when they agree or disagreement with our picks by leaving comments.
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What are the runner-ups?
Sometimes the best overall pick is just not right for you -- it's not your preferred design, brand, color, etc., or it lacks a special feature that you need, or is simply not available to you. For this reason we report other top picks to give you additional choices if you need them.
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What is popularity?
When solid analytical data is available in certain areas, we provide a popularity ranking that lists products or services based on how popular they are with shopping consumers. You can access this information from a Best page by clicking on “See Most Popular”.
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Who are the people behind Bestcovery?
Bestcovery’s founding team is comprised of successful entrepreneurs and award-winning editors and product testers. Bestcovery’s founder Kamran Pourzanjani has an extensive track record of building successful companies including PriceGrabber.com, where he served as co-founder and CEO. He built PriceGrabber to become one of the most popular and trusted comparison shopping websites.
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Who are the Bestcovery experts?
Bestcovery experts are very knowledgeable and passionate. They spend hours extensively researching the products and services they cover and have a great deal of experience. They know all the specs, abilities, and weaknesses of the contenders, understand what's important to look for and what's not, and can pick the best one with the highest degree of reliability. Our external experts give back to the community by sharing their knowledge and helping others make smarter purchasing decisions. Category managers who perform administrative and editorial functions for the site receive compensation.
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How can I become a Bestcovery expert?
If you're passionate and incredibly well-informed about a particular category, stay up to date on the latest products and trends, and have the highest standards of integrity and a strong desire to help and guide consumers, we'd love to hear from you. Click here to start the process.
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How do I know Bestcovery's picks are impartial and correct?
Reputation is critical. Our mission is to let you know which products and services are best for your needs in a vast range of categories. We want to earn your trust so you're happy with every decision you make based on Bestcovery picks, and come back for more. Our experts abide by a strict code of ethics that prevents any potential conflicts or untoward influences. We're not swayed by advertising, and we don't accept payments from anyone to affect our choices. However, if you disagree with any of our picks, we encourage you to let us know by submitting comments.
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How can I suggest a new product or service for Bestcovery to cover? Or a whole new category?
While we strive to cover every important product and service category, our primary goal is to give you the highest-quality coverage of our existing categories before we expand into new ones. Since we're also working hard to grow our list of categories to cover all important products and services, we're always interested in hearing about new ones. If there's a product, service, or category that we haven't yet included, click here and tell us about it. We add new picks every day, and find the best experts to cover them.
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How are your best picks updated?
We require that our experts continually review their categories, checking for changes, new products or services, new technologies, new features, or any other factors that would tip the balance and result in a new top pick in their category. With some popular, fast-moving categories, the best product or service can change frequently. We constantly monitor every critical category with this in mind and make sure that our top pick is current.
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Can you contact me when there's a new best pick in a category I'm interested in?
We'd be happy to notify you when there's a new best product or service in a category you're interested in. To sign up, click here.
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I disagree with one of your Bestcovery best picks. How can I tell you what's better and why?
While we're careful to find the best experts in every category, not everyone will always agree with their picks. If you disagree with one of our best picks, we would love to hear what you think is better and why. Our goal is to identify the best product or service in each category, and if there is a new contender that we should know about, or information about any product or service that you think would affect our Bestcovery best pick, please let us know by clicking here.
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Do you sell the products and services that you cover?
No, we do not sell anything on our website. Our mission is to provide timely, accurate information about the best product or service in each category we cover. We simply tell you which ones our experts consider to be the best and when available, we let you know where to find the best prices and merchants, or provide additional marketplace information. In some cases we earn a fee if you visit or purchase through one of the links on our site.
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My company produces a product or service that you included as a best pick. May I advertise this?
Yes, we encourage you to advertise this! We just require that you agree to and abide by all our terms and conditions and strictly follow all of our guidelines. To find out more click here.
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I am selling or writing about something that was selected as a Bestcovery Top Pick. May I highlight this on another site or in print?
Yes, we're happy to have you include this information on other sites or in publications (you may also use the Bestcovery Best award if you'd like) so long as you agree to and abide by all our terms and conditions and strictly follow all of our guidelines. To find out more click here.
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What is the “Manufacturer Description”?
The “Manufacturer Description” contains product information or marketing text that is typically provided by a manufacturer , vendor, or other source. This text does not reflect the views or opinions of Bestcovery.com or our experts.
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How can I tell you about a user comment on your site that's wrong or inappropriate?
We want to make sure all the content on our site is both appropriate and accurate. If you find anything on our site that doesn't adhere to our Terms of Use or strict quality standards we want to hear about it -- please report it to info@bestcovery.com.
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I'm having a problem with a product or service I purchased that was listed as a Bestcovery best. Can you help me?
We want every Bestcovery user to be happy with our site. Our Bestcovery picks consider customer satisfaction along with many other factors, and the best products are generally the ones with the fewest problems. However, we do not sell or provide support for any of the products or services covered on our website. If you do have an issue with a product or service, it's best to contact the vendor who sold it, or the manufacturer or service provider. We also encourage you to share your experiences with other consumers by leaving comments.
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Why should I register as a Bestcovery user? What are the benefits?
You can make our fast processes even faster and more accurate by having us automatically fill in any forms you want to use, helping you track comments and questions you leave, etc. We will soon be offering a free service that notifies you when one of our experts picks a new best product or service in a category that you are interested in. This way you can keep totally current with our best picks.
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